Booking policies

Please note that for the majority of all countries your passport must be valid for at least 6 months from your return date.
We recommend contacting CIBT Visas directly to process visas. We are unable to expedite or renew passports.

ticketing fee

We typically charge a service fee to ticket airfare*:

• To ticket domestic air, we charge $35 per person.
• ​To ticket international air we charge $50 per person.

Airlines are strict about changes, so in order to avoid potential penalties, to ticket airfare we require every passenger's date of birth, exact spelling of names as on their passports, passport numbers, and passport expiration date.
                                             Send us a photo or scan of your passport to help simplify the process!

PLan to GO fee

Your first quote is always complimentary! ​After that, requests for major itinerary changes on a quote require a
​non-refundable $100 "Plan to Go" fee in order to proceed with additional research for your trip.

• If a deposit has been made on a package or quote, then the "Plan to Go" fee can be waived.
• If a deposit is made after paying a "Plan to Go" fee, then that gets applied to your trip.

CanceLLation AND CHANGE feeS

If you need to make major changes to a booking or cancel a booking after payment has been applied, our fee is $100 per person to cancel or change (in addition to any other cancelation and change fees noted on your confirmations).

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*Ticketing fees for trains, groups, and other miscellaneous services may vary.